Privacy Policy of Darrall & Company
What personal data we collect and why we collect it
The privacy policy of Darrall & Company is described here for applicants and interested individuals to understand what happens when visiting the site and interacting with us online. Once an applicant becomes a client further information will be collated and our Engagement Letter will describe more fully how that data will then be used and an opportunity to set and review your marketing preferences will be presented.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Generally our contact forms state their purpose and the use of information. Where this is not clear on the form then this policy on privacy will apply as an over-riding principal.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We use Google Analytics software to collect information about how you use www.darrallandcompany.com. We do this to help make sure the site is meeting the needs of its users and to help us make improvements.
Google Analytics stores information about:
- the pages you visit on www.darrallandcompany.com
- how long you spend on each www.darrallandcompany.com page
- how you got to the site
- what you click on while you’re visiting the site
We do not collect or store your personal information (for example your name or address) so this information cannot be used to identify who you are, unless of course you have registered as a subscriber.
All subscriber data was reset on 25 May 2018.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
We do not want to market our services to people who are not interested in hearing from us, so we will not hold onto personal data for any longer than is necessary. We monitor engagement through open rates of emails, clicking on links and attendance at events. Where individuals show no engagement after several attempts at communication, we will remove their details from our database.
We will store data relating to applicants for as long as it is relevant to the purpose for which it was collected, or for a maximum period of six years where those purposes are no longer relevant.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
At any time, please feel free to message us and ask for your information to be deleted:
https://www.darrallandcompany.com/contact-us/
Additional information
How we protect your data
We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data – for example, we protect your data using varying levels of encryption.
We also make sure that any third parties that we deal with keep all personal data they process on our behalf secure.
Your right to complain
You have the right to make a complaint to the Information Commissioners Office (ICO), the UK supervisory body. For further information on how to raise your concerns visit https://ico.org.uk/for-the-public/raising-concerns/ . We would ask that you give us a chance to answer your questions before contacting the ICO.